Support

Help with Kist — and a real person to email.

Connecting a bank

Kist links your accounts through Plaid. You sign in to your bank on Plaid's own secure screen — Kist never sees your bank username or password, and access is read-only, so Kist can never move money. If your bank does not appear, it may not be supported by Plaid yet; email us and we will check.

A bank stopped updating

Banks occasionally require you to sign in again. Open Accounts — a connection that needs attention is flagged there with a Reconnect button. Reconnecting re-authorizes the link without losing your history.

Your subscription

Kist Plus and Pro are billed by Apple (App Store) or Google (Play), not by Kist. Manage or cancel any time:

• iPhone: Settings → your name → Subscriptions → Kist.
• Android: Play Store → profile → Payments & subscriptions → Subscriptions → Kist.

Cancelling stops future charges and frees your extra bank connections at the end of the paid period. Refunds are handled by the store you purchased through.

Delete your account and data

Open Settings → Delete account in the app. This permanently removes your account, your linked connections, and all of your financial data from our servers. It cannot be undone.

Privacy & security

Kist shows no ads, uses no tracking or analytics SDK, and never sells or shares your data. Bank access tokens are encrypted with a key derived per user. To report a security issue, email security@kist-app.com.